Engagement, motivation and tokenisation.
Enabling career promotion through an incentive-driven platform is an interesting idea. However, it is important to curate the insights generated by the employees when rewarding tokens.
Employees belonging to different jurisdictions, including countries and cultural backgrounds, may add different viewpoints to a discussion. In such a model, the value of insight depends on the consumers. In the organizational setting, it is important to identify the set of individuals who will be responsible for valuation. Allowing a single individual to determine the value for an insight, may not be optimal as it could introduce bias-related issues. So, the platform must either have a bidding mechanism or involve multiple curators to determine the insight value. Once the insight value is determined, then the employees who played a critical role in deriving the particular insight could be given a higher number of tokens. Subsequently, these tokens could be used to promote or reward the employees.
However, the engagement of employees is also a critical component in this model. The platform should reward a small number of tokens to each participant whenever a participant posts a comment. Such a reward mechanism is essential for engagement, but this may also enable employees to game the system - post useless or less relevant information to receive tokens. To overcome such an issue, the platform should be able to identify the relevance and usefulness, and then penalize employees who discuss irrelevant information.
From the research point of view, it is important to identify the employees through a privacy-preserving identity to let them have a meaningful conversation in the insight creation process.
This research work proposes a mechanism to increase engagement in a token-curated registry: http://anrg.usc.edu/www/papers/EnhancingEngagement_ICBC.pdf.
In my recent research work, I have proposed a token-curated registry for fake news detection, which might be relevant as well: http://anrg.usc.edu/www/papers/WhistleBlower_Camera_Ready.pdf.
Dr Gowri Ramachandran | QUT & Mindhive Honours Student Research and Innovation Supervisor
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